Jun 14, 2021

Surviving American Airlines’ ‘cancellation culture’

I should have known to expect problems with our return flights from our most recent trip to New Orleans. 

Flying for a quick Memorial Day weekend seemed like a good idea for a while, especially since we already had an Airbnb lined up and paid for.  The renter had been kind enough to allow us to rebook after we cancelled an earlier trip scheduled for February this year because COVID-19 effectively cancelled Mardi Gras.  If only American Airlines had the same customer service ethics.  As it turned out, cancellations became somewhat of a theme for the trip.   

The first hint that things were not destined to go smoothly came in an email two months before our scheduled trip. 


Jun 8, 2021

A commoner drinks (and dines) at Bibinger’s Bar & Restaurant, Cedar Creek, Wis.

Every time work takes me to Wisconsin for an extended period of time, sooner or later I find the local spot that makes the best version of Wisconsin’s signature cocktail – the Old Fashioned.  In Madison it was, appropriately, the Old Fashioned restaurant downtown.  In Sheboygan it was the cozy Frankie’s Pub & Grill.  In West Bend, though, I had to look a little harder … actually, about 15 minutes south of the city in the unincorporated rural community of Cedar Creek.  There, in a building dating back to 1846, is Bibinger’s Bar & Restaurant.     

A commoner dines at Baumgartner’s Cheese Store and Tavern, Monroe, Wis.

I wasn’t sure a place existed that could be the perfect representation of Wisconsin life, but then I traveled through Monroe, Wis., one week...